For clinics, dental & medical front desks
The AI Receptionist for Clinics & Dental Offices
A visual, talking avatar that books appointments, answers front-desk questions 24/7, cuts no-shows, and remembers returning patients — on your website, phone, or in the waiting room, from $1/hour.
Selvia AI is a real-time AI receptionist for clinics and dental offices — a visual, talking avatar, not just a phone bot. It books and reschedules appointments around the clock, answers front-desk questions about hours, insurance and new-patient steps, cuts no-shows with reminders, and greets patients as a waiting-room kiosk. It recognizes returning patients for a personal welcome — and stays strictly at the front desk, routing any clinical question to your staff. All-inclusive, from $1/hour.
What a clinic AI receptionist handles
Books, reschedules & cancels appointments
Takes booking requests, checks availability, and schedules patients with the right provider — around the clock, including evenings and weekends when your front desk is closed.
Answers the front-desk questions all day
Hours, location and parking, which insurance you accept, what new patients should bring, how to prepare for a visit — answered instantly and consistently, so your staff aren't tied to the phone.
Cuts no-shows with reminders & confirmations
Confirms upcoming appointments and prompts patients to reschedule instead of simply not showing — recovering revenue that empty chairs quietly lose.
Handles new-patient intake
Walks new patients through the basics, collects the details your front desk needs, and points them to the right forms — so their first visit starts smoothly.
Greets patients in the waiting room
Runs as a waiting-room kiosk that welcomes arrivals, helps with check-in, and answers questions while your staff handle the room.
Remembers returning patients
Recognizes returning patients and recalls front-desk context — their preferred provider and last visit — so regulars get a personal welcome instead of starting over each time.
Front desk only — never medical advice
Selvia AI is a receptionist, not a clinician. It handles scheduling, logistics, intake and reminders — the work that ties up your front desk — and it does not diagnose, triage, or give medical advice. Clinical questions are routed to your team, exactly as a good human receptionist hands them off to a provider.
It's also built around minimal data capture — it senses just enough to hold a conversation and doesn't record or transmit a waiting room's surroundings. That lowers your privacy footprint, but it doesn't replace your practice's own HIPAA and patient-consent obligations; you stay in control of how patient data is handled in your systems.
Why a visual avatar beats a phone bot at the front desk
Most “AI receptionists” are phone-only voice bots. A practice front desk is a visual, in-person experience — so Selvia AI is a talking, on-screen avatar branded to your clinic. Patients see a friendly face that responds in real time, on your website, on the phone, and on a screen in the waiting room.
And unlike a typical phone bot, it remembers returning patients — so a regular is greeted by name and history, not treated like a stranger every visit.
Human receptionist vs phone bot vs Selvia AI
| Front desk | Human receptionist | Phone voice bot | Selvia AI |
|---|---|---|---|
| Available 24/7 | Business hours | Yes | Yes |
| Remembers returning patients | Yes (in person) | Rarely | Yes |
| Visual & on-brand | Yes (in person) | No — voice only | Yes — talking avatar |
| Works as a waiting-room kiosk | — | No | Yes |
| Books & answers in real time | Yes | Yes | Yes |
| Captures after-hours requests | No | Yes | Yes |
| Typical cost | ~$40,000 / year | Varies | $1 / hour |
~$40,000/year is an illustrative US average for a full-time front-desk hire; actual costs vary. Selvia AI's $1/hour is all-inclusive.
Built for a busy waiting room
The front desk is busiest exactly when calls go to voicemail and arrivals wait to be checked in. Selvia AI runs as an always-on waiting-room kiosk that keeps greeting patients and answering questions in a loud, crowded room — so no one is ignored while your staff are with someone, and nothing falls through the cracks during the rush.
Comparing options? See the best AI receptionist avatars roundup, or the salon front-desk version.
Frequently asked questions
What is an AI receptionist for a clinic or dental office?
It's a software receptionist that handles your practice's front-desk work — booking and rescheduling appointments, answering questions about hours, location, insurance and new-patient steps, sending reminders, and greeting arrivals — without a person tied to the desk. Selvia AI is a visual, real-time talking-avatar version: patients see and speak with a friendly on-screen receptionist that responds live, rather than only hearing a voice on the phone.
Does it give medical advice?
No. Selvia AI is strictly a front-desk receptionist — it books appointments, answers logistical questions, and handles intake. It does not diagnose, triage, or give medical advice. Clinical questions are routed to your staff, exactly as a good human receptionist would hand them off to a clinician.
How does it handle patient privacy and compliance?
Selvia AI is built around minimal data capture: it handles front-desk information, senses just enough to hold a conversation, and does not record or transmit the surroundings of a waiting-room kiosk. That lowers your privacy footprint, but it does not replace your practice's own obligations — you remain responsible for HIPAA, patient consent, and how patient data is stored and processed in your systems. We're happy to walk through the specifics for your deployment.
Does it remember returning patients?
Yes. Selvia AI recognizes returning patients and recalls front-desk context — their preferred provider and last visit — so regulars are welcomed back personally instead of starting from scratch. This per-user memory is included by default and stays at the front-desk level.
Can it reduce no-shows?
Yes. It confirms upcoming appointments and nudges patients to reschedule rather than silently skipping, which recovers revenue that empty chairs lose. Because it works 24/7, patients can also rebook the moment they realize they need to — not just during office hours.
How is Selvia AI different from a phone AI receptionist?
Most AI receptionists are phone-only voice bots. Selvia AI is a visual, on-screen talking avatar that can run on your website, on the phone, and as a waiting-room kiosk. It's branded to your practice, holds a natural real-time conversation, and — unlike typical phone bots — remembers returning patients for a personal welcome.
How much does a clinic AI receptionist cost?
Selvia AI starts at $1 per hour — a fraction of a full-time front-desk hire (around $40,000/year in the US). The price is all-inclusive: the avatar, voice, conversational brain and per-user memory are all in the rate, with a free demo to start.
Where does the avatar appear?
Wherever your patients reach you: embedded on your practice website or booking page, answering the phone, or on a screen in the waiting room as a check-in kiosk. It's the same receptionist across every channel.
Give your front desk a receptionist that never clocks out
See Selvia AI book an appointment, handle a front-desk question, and welcome back a returning patient in a live demo — free, no commitment.
Book a Free Demo