For retail stores & in-store kiosks
The AI Avatar for Retail Stores
An always-on, in-store kiosk assistant that answers product questions, recommends and upsells, and remembers returning shoppers — built to run all day on a busy store floor, from about $8 a day.
Selvia AI is a real-time AI avatar for retail — an always-on in-store kiosk assistant that talks shoppers through their questions. It answers product questions, recommends and upsells, helps customers find the right aisle, surfaces offers, and recognizes returning shoppers — all day, even on a loud, crowded floor. It runs all-inclusive from $1/hour (about $8 for an 8-hour retail day), a kiosk deployment most avatar tools can't serve.
What an in-store AI avatar handles
Answers product questions on the floor
Specs, sizes, materials, availability, “which one is better for…?” — answered instantly, so a shopper gets help the moment they have a question instead of hunting for an associate.
Recommends products & upsells naturally
Suggests the right item based on what a shopper describes, and proposes complementary add-ons and bundles in conversation — the upsell a busy floor often misses.
Helps shoppers find what they need
Points customers to the right aisle or section and confirms whether something is in stock, turning “where is…?” into a quick, satisfying answer.
Runs all day on a busy store floor
Stays up as an always-on kiosk through a full retail day — including peak hours in a loud, crowded store, exactly the environment that defeats session-limited, web-focused avatars.
Surfaces offers & captures interest
Highlights current promotions, answers questions about deals, and captures sign-ups and interest so a browsing visitor becomes a known customer.
Remembers returning shoppers
Recognizes a returning customer and recalls what they asked about or bought before, so regulars get a personal, relevant greeting rather than starting from scratch.
Built to run all day on the floor — most avatars can't
A store floor is the hardest place to put an avatar: it has to stay up every hour you're open, keep working in a loud, crowded room, and cost little enough to leave running all day. Most avatar tools aren't built for that — they're session-limited or designed for attended web and app use, and their per-minute pricing turns brutal when a kiosk runs every hour.
Selvia AI is built for exactly this: an always-on kiosk engineered to stay responsive in a noisy, busy store, at about $8 a day all-inclusive. See how the all-day numbers compare in the best AI avatars for kiosk roundup.
Touchscreen kiosk vs floor associate vs Selvia AI
| On the floor | Touchscreen kiosk | Floor associate | Selvia AI |
|---|---|---|---|
| Holds a real conversation | No — tap menus | Yes | Yes |
| Available all day, every shift | Yes (static) | Limited | Yes |
| Recommends & upsells | No | Yes | Yes |
| Remembers returning shoppers | No | Sometimes | Yes |
| Works in a loud, crowded store | — | Yes | Yes |
| Speaks multiple languages | Maybe | Rarely | Yes |
| Typical cost | Hardware + content | ~$30,000+ / year | ~$8 / day ($1/hr) |
~$30,000+/year is an illustrative US average for a full-time retail associate; actual costs vary. Selvia AI's $1/hour is all-inclusive — about $8 for an 8-hour retail day.
An extra helper on the floor — not a replacement for your team
Selvia AI takes the routine questions, wayfinding and recommendations off your associates' plate so they're free for the hands-on, high-value service that actually needs a person. It's an always-on extra helper that's there in the aisles when staff are busy — and it remembers returning shoppers, so regulars feel recognized rather than processed.
Comparing options? See the best AI avatars for kiosk roundup, or the other industries Selvia AI serves.
Frequently asked questions
What is an AI avatar for a retail store?
It's a visual, talking assistant you place on a screen in your store (or on your website) that helps shoppers in real time — answering product questions, recommending items, pointing people to the right aisle, and surfacing offers. Selvia AI is a real-time avatar version: customers see and speak with a friendly on-screen assistant that responds live, like an always-available floor associate at a kiosk.
Can it really run all day in a busy store?
Yes — that's the point. Selvia AI is built to run as an always-on kiosk through a full retail day, including peak hours in a loud, crowded store. This is the deployment most avatar tools can't serve: many are session-limited or built for attended web and app use, not an unattended store floor running every hour the doors are open.
Does it recommend products and help shoppers find things?
Yes. It suggests the right product based on what a shopper describes, proposes complementary add-ons in conversation, confirms availability, and directs customers to the right aisle or section — capturing the help and the upsell a busy floor often misses.
Does it remember returning shoppers?
Yes. Selvia AI recognizes returning customers and recalls what they asked about or bought before, so regulars get a personal, relevant greeting. This per-user memory is included by default.
How much does an in-store AI avatar cost?
Selvia AI starts at $1 per hour — about $8 for an 8-hour retail day, all-inclusive (the avatar, voice, conversational brain and per-user memory are all in the rate). That's a fraction of staffing the same hours and far below avatar tools priced per minute, which become very expensive when run all day. There's a free demo to start.
Can it speak more than one language?
Yes. It can help shoppers in the language they're most comfortable with, so a language barrier doesn't cost you a sale on the floor.
Does it replace store associates?
No — it backs them up. Selvia AI handles routine questions, wayfinding and recommendations at a kiosk so your associates are freed for high-value, hands-on service. It's an extra always-on helper on the floor, not a replacement for your team.
Where does the avatar run?
On a screen in your store as an in-store kiosk, and on your website for online shoppers — the same assistant across both. The kiosk runs all day; the web version is there whenever customers visit.
Put an always-on assistant on your store floor
See Selvia AI answer a product question, recommend an add-on, and welcome back a returning shopper in a live demo — free, no commitment.
Book a Free Demo